High Performance Leadership is not about short-term targets and KPIs
When you manage by KPIs you miss the point – and you are too late.
Of course, well-chosen KPIs and good, well-aligned systems both support high performance. So does a good strategy.
But for performance, the heart of the matter is behavior. Behavior produces results; KPIs merely measure what the behavior (or lack hereof) produced.
And engagement sprigs from the hearts and minds of people. It is literally created, neuro-chemically, by how you chose to see and feel about things.
In short, if you do not work with the hearts and minds of your employees, you are not a High Performance Leader.
Research supports this point: performance in organizations can be attributed to two main elements – culture and engagement, and leadership (89%, according to ”Human Capital Trends”, 2015).
And when we set out to do something that is not business as usual, failure rates seem to be around 70%. Why? In 75% of the cases, either